Terms of Service

Last updated: August 23, 2026

These Terms of Service govern your access to and use of the Elevado Agave website, online store, trade partner ordering tools, and related services. By visiting this website, creating an account, submitting a trade application, or placing an order, you agree to these terms.

Eligibility and Alcohol Compliance

Elevado Agave offers alcoholic beverage products. You must be of legal drinking age in your jurisdiction to use this website or purchase products. By using this website, you confirm that you are legally permitted to view alcohol-related content and, where applicable, purchase alcoholic beverages.

Trade partner ordering is intended for licensed hospitality, retail, and trade customers only. Elevado Agave may require a valid liquor licence number, business information, location information, customer account approval, or other compliance information before accepting or fulfilling an order.

Products, Availability, and Pricing

Product information, availability, pricing, taxes, bottle deposits, fees, and ordering eligibility may vary by province, territory, or market. Product listings may be informational only and do not guarantee availability for purchase in every location.

Trade pricing is available only to approved trade customers where supported. Retail visitors should use the applicable retail availability or where-to-buy paths shown on the website.

Orders and Acceptance

Submitting an order does not mean the order has been accepted. Elevado Agave may review, reject, cancel, or adjust orders where required for inventory, pricing, licensing, payment, shipping, delivery, compliance, fraud prevention, or operational reasons.

You are responsible for providing accurate account, billing, delivery, licence, and contact information. Elevado Agave may delay or decline fulfillment if required information is missing, inaccurate, unverifiable, or not compliant with applicable rules.

Payment, Taxes, and Deposits

Prices are shown in Canadian dollars unless otherwise stated. Applicable taxes, bottle deposits, administrative fees, shipping, delivery, and other charges may be added at checkout or invoicing where permitted or required.

Payment processing is handled through Shopify and its payment partners or other approved payment providers. Elevado Agave does not store raw payment card numbers on this website.

Shipping, Delivery, and Pickup

Shipping, delivery, or pickup options are available only where legally and operationally supported. Some orders may require licensed delivery, pickup, hand delivery, or other fulfillment arrangements. Delivery timelines are estimates and are not guaranteed unless expressly stated in writing.

Returns, Refunds, and Order Issues

Returns, refunds, exchanges, damaged goods claims, and order issue handling are subject to applicable alcohol rules, product condition, fulfillment method, and Elevado Agave review. Contact us promptly if there is an issue with an order.

Website Use

You agree not to misuse the website, attempt to bypass trade access controls, submit false licence or business information, interfere with website security, scrape protected ordering information, or use the website for unlawful purposes.

Third-Party Services

The website may rely on Shopify, payment processors, form providers, analytics tools, compliance lookup tools, fulfillment providers, and other service providers. Your use of those services may also be subject to their own terms and privacy notices.

Changes to These Terms

Elevado Agave may update these terms from time to time. Updates will be posted on this page with a revised last updated date. Continued use of the website after changes are posted means you accept the updated terms.

Contact

Questions about these terms can be sent to gracias@elevadoagave.com.