Privacy Policy

Last updated: August 23, 2026

Elevado Agave uses this website and online store to provide information, trade access, product availability, ordering, customer support, and related services. This Privacy Policy explains how we collect, use, and disclose personal information when you visit the website, submit a form, create an account, place an order, or communicate with us.

Information We Collect

Depending on how you use the website, we may collect contact details, billing and delivery information, account information, order history, payment confirmation details, trade application information, liquor licence information, company information, communication records, device information, usage information, and other information you provide to us.

Payment processing is handled through Shopify and approved payment providers. Elevado Agave does not store raw credit card numbers on this website.

How We Use Information

We use personal information to operate the website, process applications, verify trade eligibility, review licence information, manage customer accounts, process orders, arrange fulfillment, provide support, communicate with you, improve our services, prevent fraud, comply with legal obligations, and enforce our terms and policies.

Trade and Licence Information

For trade partner access, we may collect and review liquor licence numbers, business names, business addresses, venue details, market or province information, and related compliance information. We use this information to determine eligibility for trade ordering, support account setup, and satisfy operational or regulatory requirements.

Service Providers

We may share information with Shopify, payment processors, form providers, compliance lookup tools, analytics providers, fulfillment partners, shipping or delivery providers, professional advisors, and other vendors that help operate the website and business. These providers may process information in Canada, the United States, or other jurisdictions.

Cookies and Analytics

The website may use cookies, pixels, analytics tools, and similar technologies to operate the site, remember preferences, understand website activity, improve performance, support marketing, and protect the website from misuse. Browser settings may allow you to limit some cookies.

Marketing Communications

If you opt in to marketing communications, we may use your contact information to send updates, product information, and promotional messages. You can unsubscribe from marketing emails using the unsubscribe link in those emails. We may still send transactional or service messages.

Retention and Security

We retain personal information for as long as needed to operate the business, provide services, comply with legal obligations, resolve disputes, and maintain appropriate records. We use reasonable safeguards, but no method of transmission or storage is perfectly secure.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or request information about how we use personal information. These rights may be subject to limits under applicable law. To make a request, contact us using the email below.

Third-Party Links

The website may link to third-party websites or services. Their privacy practices are governed by their own policies.

Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised last updated date.

Contact

Questions about this Privacy Policy can be sent to gracias@elevadoagave.com.